COVID-19 Update: Our Florida-based warehouse is operating at 100%. Click here for additional details.

Shipping Policy

All orders ship from Port Charlotte, Florida.  Why is Chicago Electronic Distributors shipping from Florida you ask?  It is a long story, but rest assured we were founded in Chicago and we are an Illinois corporation.  The good news is that the move has had no effect on delivery times.

Orders placed by 2:30 pm Eastern Time Monday to Friday typically ship the same day. 

Service Times and Holiday Schedules

UPS picks up and delivers packages from Monday through Friday.  Ground shipping depends on how far you are from Florida, and can take up to a week if you are on the West coast.  2nd Day Air and Next Day Air are your best bet if you are in a hurry.   Please note that we do not offer UPS Saturday delivery.  UPS holidays typically include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.  Visit UPS.com for more information.  

USPS picks up and delivers Monday through Saturday.  For light shipments, First Class Packages are a great value that generally take 2 to 5 business days.  Priority Mail is a 2 to 3 business day service, and Priority Mail Express is a 1 to 2 business day service.  In addition to UPS holidays listed above, USPS also generally takes MLK Day, President's Day, Columbus Day, and Veteran's Day.  Please visit USPS.com for updated holiday information. 

Tracking, Insurance, Addressing and Shipping Cost

When we ship your order, we will email the tracking information to you.

During checkout, you have the option to choose Route Shipping Insurance.  This is an optional service that gives you hassle-free insurance.  This insurance covers you for damaged and lost parcels.  

You are responsible for entering your address correctly during checkout.  We cannot be held responsible for any addressing errors. If we need to re-ship your order due to an address issue, we will invoice you for any additional charges. The Ship To address you enter at checkout is the exact address your shipment will go out with. Please make sure your street address is complete. Lengthy addresses may get cut off so abbreviate where necessary and don’t enter elements twice.

Our shipping calculator is a great way to see how much we will charge for shipping.  Just go to your cart, put in your location at the bottom, and select Calculate Rates.

International Orders 

We strongly recommend UPS or DHL for International orders.  They are the most reliable and fastest shipping method.  If you do choose USPS First Class International, delivery times vary widely.  In all cases, you will be responsible for any duties, fees, and/or taxes on your shipment.  We will declare the value of all items, please do not ask us to put a different value on the package.